Welcome to Mahayatri Auto Booking Nashik (“we”, “our”, “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application (“App”). By using the App, you agree to the terms of this policy.
2. Information We Collect
To provide our auto booking and related services, we may collect the following information:
Personal Information: Your name, phone number, email, and profile photo.
Location Data:
Foreground Location: Used while the app is open to show nearby autos, detect pickup points, and enable live ride tracking.
Background Location: Used only (with your consent) to continue location updates during ongoing rides or bookings even when the app is minimized, ensuring accurate driver-user coordination.
Media Files (Images/Videos): If you upload a profile picture, payment receipt, or trip proof, the app may access selected media files you choose.
Device and Technical Information: Includes device type, OS version, crash logs, and analytics data for improving app stability.
3. How We Use Your Information
To process and manage ride bookings.
To provide accurate pickup and drop locations using GPS.
To verify identity (via profile image or mobile number).
To send real-time notifications, invoices, and updates.
To improve app functionality and user experience.
To comply with legal or regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share limited data with:
Trusted third-party service providers for payment processing or communication.
Law enforcement or legal entities when required by law.
New business partners in the event of a merger or acquisition.
5. Location Data Policy (Play Store Compliance)
We use location data to deliver essential app functionality. This includes:
Foreground Location Access: Required for users and drivers to locate nearby autos, calculate fares, and navigate routes accurately.
Background Location Access: Used only during active rides or bookings to ensure continuous ride tracking, safety alerts, and seamless trip completion even when the app is not visible on screen.
We always obtain explicit user consent before requesting background location permission. You can revoke location permissions anytime through device settings.
6. Photo and Video Permissions (READ_MEDIA_IMAGES / READ_MEDIA_VIDEO)
Our app may request access to your device’s photos and videos for specific, user-initiated actions such as:
Uploading a profile picture to personalize your account.
Attaching booking proofs or ride images when reporting ride issues or feedback.
Sharing optional media content for verification or promotional submissions.
We ensure the following:
We do not automatically collect or scan your entire gallery.
Access is limited to the specific media files you choose.
Permissions are used temporarily and only in the foreground.
For Android 13 (API 33) and higher, our app may request:
READ_MEDIA_IMAGES — to allow selection of photos (e.g., profile or proof uploads).
READ_MEDIA_VIDEO — to allow selection of videos (if you choose to upload any).
Permissions are never used for background or continuous access.
We fully comply with Google Play’s Photo and Video Permissions Policy and follow a consent-based, limited-access approach.
7. Data Retention
We retain data only as long as needed for booking, safety, and legal purposes. Once the purpose is fulfilled, the data is securely deleted or anonymized.
8. Security of Your Information
We use encryption, secure APIs, and restricted access controls to safeguard your personal information. However, no method of electronic storage is 100% secure.
9. User Rights
Access, update, or delete your personal data.
Revoke media or location access anytime through your phone’s settings.
Our services are not directed to children under 13 years of age. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.
11. Third-Party Links
The app may contain links to external services (e.g., payment gateways, maps). We are not responsible for the privacy practices of these third-party services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect app updates or regulatory changes. The “Effective Date” above indicates the most recent version.
13. Contact Us
If you have any questions or privacy concerns, please contact: